I have RIGHTFULLY been very critical of UB's cashout policies and SLOW turnaround times. The fact is they are slow and sloppy. Now it is getting downright CREEPY. To be fair, they have improved the turnaround times, but a disturbing new policy has been put in place. My wife started a new account and being very lucky immediately won over $3,000 in a matter of hours despite not really knowing how to play anything. She decided to cash for $3,000. The payout is now on HOLD since any INITIAL payout request greater than or equal to -- you guessed it -- $3,000 is subject to verification in the form of a faxed copy of photo ID and front/back of Credit Card used to fund account and a copy of a recent statemet for the card. PHOTO ID? AND CREDIT CARD COPY? WITH A COPY OF A STATEMENT WTF IS THAT? WHAT ABOUT EPASS AND CLICK2PAY? OR TRANSFERS FROM OTHER PLAYERS? IN FACT, we funded her account by transfer of money from MY account. No Credit Card was involved. I expect this to turn into a real SLOW BURNER BEFORE FUNDS ARE RELEASED. Let's see how they deal with this one folks!!!!
its the law You will find this is the same on any online casino or similar controlled under international money laundering laws bought into effect several years back for very obvious reasons, Same is with payment providers like paypal, neteller etc
I understand the law But when no credit card was used to fund the account, they stalled on the credit card issue for over 10 days before agreeing to process....and the check still hasn't arrived.
